GemPhones, Inc. Warranty
Your warranty covers defects in materials and workmanship for a period of one year from the date of original retail purchase from authorized GemPhones retailers. If a defect exists, GemPhones, at its option, will:
-Repair the product at no charge using new or refurbished parts
-Exchange the product with a functional equivalent product that is new or refurbished
-Refund the original purchase price
To obtain warranty service, contact GemPhones Consumer Support. Proof of purchase is required to verify eligibility.
WHAT’S NOT COVERED
GemPhones, Inc. does not cover normal wear and tear, blown speakers, cut cords, bent jacks, scratches, loss, or theft. This warranty excludes damages resulting from abuse, accident, modifications or other causes that are not defects in materials and workmanship. Customization of your product voids your warranty.
Orders usually ships in 10-14 days and delivered via USPS.
REFUNDS, EXCHANGES, & QUESTIONS
For refunds, exchanges, and/or more information on your GemPhones, please send us a note at contact@gemphones.
Refunds are limited to the original purchase price. No other person is authorized to modify this limited warranty. Your seller is responsible for any other warranties.
This warranty gives you specific legal rights, and you may have other rights that vary by state and jurisdiction. These rights shall not be affected by this limited warranty. This warranty cannot be transferred or reassigned.